Family Action Hackney Social Prescribing Service

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“It’s done me a world of good, taken me out of the house, given me a routine and given me a sense of purpose and…hope. It’s given me back my confidence”

Family Action’s Social Prescribing Service in Hackney is based in all 43 GP practices in City and Hackney as well as some community centres. The service aims to improve individuals’ mental health and wellbeing through referral to non–medical sources of support within the community, in turn reducing reliance upon health services and GP surgeries.

The service is run by one full time, professionally qualified social prescribing team manager and three full time wellbeing co-ordinators - with oversight from our Hackney Services Manager and a steering group that meets quarterly.

Patients are referred to the service and work with the coordinator to identify and address issues affecting their health and wellbeing. The wellbeing co-ordinators can refer patients to a variety of community, voluntary sector and public sector services. Activities that people have become involved with as a result of contact with the service include: • Social - Community Drop-In Sessions, Arts, Music, Cooking, Choir • Physical Health - Gym Access, Yoga, Walking, Boxfit, Chair Based Exercises • Mental Health - Mindfulness, Managing Stress Courses, Relaxation & Breathing Classes • Education - ESOL Classes, Computer Classes, Literacy • Volunteering - Befriending, Gardening, Animal Care, Admin Support


The service aims to achieve the following outcomes: • An increase in the number of people feeling healthier and happier • An increase in the number of people feeling less socially isolated/lonely • An increase in the number of people managing their long term condition better • A reduction in the inappropriate use of health services, with a reduction in waiting lists • Increased awareness of skills, activities and behaviours that improve and protect mental wellbeing • Increased uptake of activities by vulnerable and at risk groups

Evaluation Tools

The efficacy and outcomes of the service were measured includimng: • Wellbeing Star covering domains such as Your Lifestyle, Looking After Yourself, Managing Your Symptoms, Work, Volunteering and other Activities, Money, Where you live, Family an Friends, Feeling Positive • EQ5D Quality of Life Questionnaire